FREQUENTLY ASKED QUESITONS

WHAT IS YOUR RETURN POLICY?

Once a purchase is made, it is considered final, and we do not accept any returns or exchanges. This policy applies to all our products and orders, without exception. We understand that return policies are common in the retail industry, but our decision to adopt a "no returns" policy is based on several factors that enable us to offer competitive prices and quality service.

ARE YOUR ITEMS FDA APPROVED?

As a company, we cannot guarantee whether our items are FDA approved or not. Specifically, our male enhancing product is not FDA approved. We advise our customers to carefully review the product packaging and any accompanying information to determine if a particular item has obtained FDA approval. Please understand that we are not responsible for determining FDA approval status, and it is the customer's responsibility to make an informed decision based on the information provided.

WHAT IS THE ESTIMATED DELIVERY TIME FRAMES OF AN ORDER?

The delivery time frame largely depends on how quickly our vendor can process and ship the order to our warehouse. Once we receive the items, we will work diligently to prepare your order for shipment promptly. Rest assured that we are committed to expediting the process to minimize any potential delays.
As soon as your order is ready for shipment, we will provide you with a shipping label and send you a notification with the tracking information. This way, you can monitor the progress of your package and know exactly when to expect its arrival.

WHAT IS YOUR RESPONSE TIME FRAME?

Our team is dedicated to providing prompt and efficient customer service. While we strive to respond to all customer inquiries in a timely manner, our goal is to address your concerns within a week of receiving your message. Please rest assured that we are committed to resolving your query as quickly as possible and will do our best to meet this timeframe.